Caiframe provides its customers with authorized Technical Support Centers (T.S.C.), which follow the company procedures during the technical intervention phase and exclusively use authorized spare parts.
Before asking for the T.S.C intervention, ask your dealer/retailer who will be able to give you all the technical assistance you need with competence and preparation.
Your dealer/retailer will interface with Caiframe to perform all the necessary operations to the best and to receive any original spare part.
Eventually, the dealer/retailer itself will suggest you to call the nearest T.S.C in case of specific technical needs.
To ask for the intervention of a T.S.C you will need your bill, where you will find the following data:
- Name of Billing Customer
- Shipping Address
- Order N°
Fill in the form below, accept the technical assistance conditions and Caiframe will forward your call to the assistance network and you will be contacted as soon as possible.
For eventual inefficiencies, of which we apologize in advance, directly contact the Caiframe Group via e-mail to: firstname.lastname@example.org
To ask for the intervention of a T.S.C. fill in the form and accept the assistance conditions below